It's an incredible story, and it's happening.
Imagine: Nuuuuut came up first on Google for a bike repair shop in Burgos, Spain. Yes, Spain! And the contact? It was an Italian woman whose husband, on a pilgrimage to Santiago de Compostela, was stuck in Burgos with a brake problem. She filled out our "distress flare" form on our website.
I don't have a partner on site yet, but my promise is clear: to find a solution for the customer. So here I am, juggling Spanish and Italian on Google Translate, trying to find a friendly mechanic who would agree to come to the hotel to repair the bike.
You might be wondering, "Why do all this for free?"
The answer is simple. Every intervention, every alarm signal, even if it's outside our usual scope or our direct business model, is a unique opportunity. It allows me to establish a privileged relationship with a future client who will remember Nuuuuuut's responsiveness. And it's also an incredible opportunity to develop our network of passionate and reliable future partners , ready to respond to our "distress flares."
This story proves one thing: Nuuuuuut doesn't just fix bikes. We solve problems , no matter where you are or how you contact us, and we do it with passion and dedication. That's the essence of our service: simple, efficient, and always there when you need us.
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